Data protection policy

Who is responsible for processing your personal data?

The Data Controller for the data collected through the Arbomap website/landing page is TECNIGRAL, S.L. (hereinafter, “TECNIGRAL”), whose contact details are as follows:

• Telephone: 915 618 400
• Email: tecnigral@tecnigral.es
• Registered office: C/ Príncipe de Vergara, 210, Esc. A, 1º D, 28002 – Madrid

Users are responsible for ensuring that the information they provide through this Website and the forms it contains is true. To that end, they warrant the accuracy of all the data they submit and shall keep the information provided duly up to date, so that it reflects their actual situation. Users shall be liable for any false or inaccurate information they provide and for any harm this may cause to the owner of this website or to third parties.

For what purpose and on what legal basis do we process your data?

Where it is necessary to collect personal data, TECNIGRAL will include a notice in the data collection form setting out all the conditions for the processing of personal data in accordance with data protection legislation.

As a general rule, personal data will be processed by TECNIGRAL through the website for the following purposes:

1. To answer the queries or requests you send us and to handle requests for information about any of the services we provide and, in particular, those relating to the Arbomap software on our website. When you send us a query or a request for information, we may process your data in order to manage it, deal with and/or answer your query or send you the information you have requested. Legal basis: steps taken at the request of the data subject prior to entering into a contract (Art. 6.1.b GDPR) or, where applicable, consent (Art. 6.1.a GDPR).
2. Cookies: see our cookie policy here, which sets out the types of cookies used, their purposes and how to configure or reject them. Legal basis: the user’s consent for the use of non-technical cookies (Art. 6.1.a GDPR and Art. 22 LSSI).
3. Promotional purposes: where you have given your consent by ticking a box, we may use your contact details to send commercial communications about Arbomap, TECNIGRAL’s products or services, news, activities or related content. You may object to this processing at any time, both when the data is collected and at any later point. Legal basis: the data subject’s consent (Art. 6.1.a GDPR).

For how long do we keep your data?

We will keep your personal data only for as long as is necessary to fulfil the purposes for which it was collected. It will subsequently be kept, duly blocked, for the statutory periods that apply, in order to address any liability arising from the processing.

If you have given your consent for your data to be used to send commercial communications, it will be kept for as long as you remain interested in receiving our commercial communications and you do not withdraw your consent or request its erasure, and it will in any event be reviewed periodically.

To which recipients will your data be disclosed?

The data will not be transferred to third-party entities except where required by law. No international data transfers will take place. As regards Cookies, please see our cookie policy.

What rights do you have over your data and how can you exercise them?

Users are guaranteed the following rights in relation to their personal data:

1. Right of access: users have the right to obtain confirmation as to whether personal data concerning them is being processed and, if so, to access that data and to receive detailed information about the processing carried out.
2. Right to rectification: users may request the correction of inaccurate or incomplete personal data concerning them, ensuring that the information is accurate and up to date.
3. Right to erasure: this allows users to request the deletion of their personal data when it is no longer necessary for the purposes for which it was collected, among other circumstances provided for by law.
4. Right to restriction of processing: users have the right to request the restriction of the processing of their personal data in certain situations, such as where they contest the accuracy of the data or the processing is unlawful.
5. Right to data portability: users may request to receive their personal data in a structured, commonly used and machine-readable format, and have the right to transmit that data to another controller without hindrance.
6. Right to object: users have the right to object to the processing of their personal data at any time, on grounds relating to their particular situation, unless there are compelling legitimate grounds for the processing which override their interests, rights and freedoms.
7. Right not to be subject to automated individual decision-making: users have the right not to be subject to a decision based solely on the automated processing of their data, including profiling, which produces legal effects concerning them or similarly significantly affects them.

Data subjects have the right to contact the Spanish Data Protection Agency (Agencia Española de Protección de Datos), at calle Jorge Juan 6, 28001, Madrid.

Data subjects may exercise their rights by writing to TECNIGRAL, S.L., (Ref. «Datos») C/ Príncipe de Vergara, 210, Esc. A, 1º D, 28002 – Madrid and/or the following email address tecnigral@tecnigral.es.